Imagine, (I know you can relate) getting a medical bill that you know insurance should have covered but supposedly it was coded wrong. I'm into 90 days overdue which isn't like me but it really is covered and I'm not paying it just because it says I should. The hospital tells me to call the insurance company who tells me to call the doctor, who tells me to call the hospital. You get my drift and I'm sure can feel my pain because if it isn't a medical bill runaround; I'm sure you've experienced it with customer service at one time or another. So there I was on my break gathering my calling materials to make my call back to the hospital but this time I get a wonderful woman ( at least right now she is...we'll see if it all works out). Barb says this needs to move up to a Senior Rep. and be reviewed. Yes, finally this matter is moving. Motion is good if it's forward motion - that's what I tell myself in order to stay patient. Barb recognized my ability to be patient and began to talk about how she has no patience for dealing with her ex so any advice is welcome. She also talked about how she looks forward to her time alone on the every other weekend schedule. I could relate and told her how I miss those times every now and then. Barb can see my children's medical history to an extent and gets it. The next part of the conversation made my day...she said, "Why do people think just because you're divorced you're out sleeping around or trying too?" She went on to tell me how she rents a movie and invites a friend over to watch the movie and have dinner. She rarely leaves her house. I shared with her how I would race around my house every other Friday just to clean it so that when the kids left, I could sit in a clean house and relax on the couch. This is what dreams are made of ladies and gentleman - clean houses and renting movies. In my case, I had to add Chinese food to the Friday night routine. I have no idea who Barb really is and even if Barb is her real name but from the sound of it, we could be soul mates in another lifetime. I hated to end the conversation but break time was over for me and I had to ask for a reference number. It was at that point that Barb promised this matter will be looked at and the problem taken seriously. We were both still laughing at our lives while hanging up. Because of that one interaction today, my day went smooth. (It's the little things) I had an extra bounce in my step all because I connected with someone who shared her story and we both understood.
Now if only dating could be that easy.
© 2011 Savannah Jones
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